Sierra

Agents · Recognized listing · Founded 2023 · Visit website

Established enterprise adoption

Builds branded, ERP-integrated customer service agents that execute refunds and account changes; co-founded by Bret Taylor, used by Sonos and WeightWatchers.

Computed score

New listing — this vendor has fewer than two ingestion cycles on any momentum source, so the numbers below are raw signal values with no trend or change figure yet.

Momentum

public activity

0.0

Readiness

compliance certs

Enterprise-ready

SSO / SAML—

RBAC—

Audit logging—

Momentum is measured from public GitHub, npm, PyPI, and Hacker News activity only — an established, enterprise-embedded, or primarily closed-source product like this one can score low here even with real adoption, since little of its engineering activity is publicly visible. This score is never adjusted for known enterprise status (see the "Established enterprise adoption" note above).

Readiness measures compliance certifications on file (SOC 2, ISO 27001, GDPR, EU AI Act) — a leading indicator meant to predict whether a vendor can reach enterprise-grade. For a vendor already known to have real enterprise adoption, that question is already answered by a stronger signal than a certification count, so "Enterprise-ready" is shown above instead of a percentage.

Last computed 2026-08-14.

Signals

2026-08-14

query: Sierra
topHits: 0 items
periodEnd: 2026-08-15T00:00:00.000Z
periodStart: 2026-08-14T00:00:00.000Z
mentionCount: 0

trust center

2026-08-14

badges: {"gdpr":false,"soc2":false,"euAiAct":false,"iso27001":false}
features: {"sso":false,"rbac":false,"auditLog":false}
platform: vanta
checkedUrl: https://trust.sierra.ai/
anyBadgeMentioned: false

Vendor-submitted data

Self-attested by the vendor after claiming this listing — not independently verified by Vessent, and never part of the computed score above.

This listing is unclaimed — no vendor-provided context is available (R14).

Changelog

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